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Privacy Policy 

 Zodiac Reprographics Pvt. Ltd. Privacy Policy

1. Introduction

We respect your privacy. This policy explains how Zodiac Reprographics Pvt. Ltd. ("we," "us") collects, uses, protects, and shares personal data through our website. By accessing our site, you agree to this policy.

2. Data We Collect

  • Directly from you: Name, email, phone, company info (e.g., when contacting us or submitting a lead form).
     

  • Automatically: IP addresses, browser data, cookies, device info.
     

  • Third-party integrations: Analytics tools, payment gateways, CRM services.
     

3. Why We Collect Data

  • Respond to inquiries, provide quotes, schedule demos.
     

  • Improve user experience, personalize your interactions.
     

  • Analyze website usage for performance and optimization.
     

  • Comply with legal obligations.
     

4. Legal Basis (DPDPA 2023)

We process your data only with your informed consent, or when necessary:

  • To fulfill contractual obligations.
     

  • To comply with legal requirements.
     

  • For our legitimate business interests (e.g., to serve you or improve our services).
     

5. Consent

  • Users must explicitly agree before submitting personal data.
     

  • You can withdraw consent anytime (see Section 9).
     

6. How We Use Cookies

  • Cookies help improve site performance, enable lead generation, and track analytics.
     

  • You’ll first see a cookie banner with our policy link, per IT Rules 2011.
     

7. Data Sharing & Security

  • We may share data with trusted service providers (CRM, analytics, legal) under strict agreements.
     

  • We use encryption, access controls, and secure systems to safeguard data.
     

  • In case of a legal request, we comply with lawful demands.
     

8. Retention

  • We store personal data only for as long as needed for business or legal purposes, then securely delete or anonymize it.
     

9. Your Rights

Under the DPDP Act and applicable laws, you have the right to:

  • Access or correct your data.
     

  • Withdraw consent.
     

  • Object to or restrict processing.
     

  • Request deletion of your data.
    Send requests to our designated contact below.
     

10. Updates

We may update this policy when our practices or laws change. We’ll notify you via website banners and email if needed.

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